If you completed the steps above and think your account might still be compromised, contact Apple Support. Know which Apple ID is signed in to your device If you're signed in on your device with an Apple ID that you don't recognise, use these steps to sign out, then back in with a different Apple ID. Mar 08, 2013  Help! My Mac's Been Hacked! Mac users get hacked, too. If you purchased or registered paid software online, look through your email for an activation code, or contact. Aug 10, 2017  In these scams, you're contacted by someone claiming to be from Apple Support telling you that your Apple ID has been hacked. They may contact you. The reason should be fairly obvious: if there is malware on your Mac, it may have intercepted keystrokes or copied files, and it may be able to do so again unless proper protections are in place. There’s a lot to do if you get hacked. But if you haven’t been hacked, you can learn a lot from these eight steps. Jan 27, 2020 New posts Support FAQ and Rules Contact Us. IPhone Help Calendar hacked? My passwords save to the cloud just because idk why apple would need my old passcode.

1. Contact Mac Support Hacked Photos
2. Contact Mac Support Hacked Email
3. Contact Mac Support Hacked Phone
4. Is My Mac Hacked
5. Contact Mac Support Hacked Photos

Aug 10, 2014 If your Apple ID uses any e-mail addresses that are not @icloud.com, @me.com or @mac.com, then you also need to change the passwords of those accounts. There is a possibility that one of those accounts was hacked, and was used by the hacker to gain access to your Apple ID. Contact your e-mail provider if you aren’t sure how this is done. Mar 07, 2016 Support Communities / Mac OS & System Software / OS X El Capitan Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Before you call, have your serial number ready. Or start your support request online and we'll connect you to an expert.

Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.

The United States and Canada

United States
1-800-275-2273

Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009

Enterprise
1-866-752-7753

Accessibility and assistive technology
1-877-204-3930

App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support

Apple Cash and person to person payments
1-877-233-8552

Canada (English)
1-800-263-3394

Canada (French)
1-800-263-3394

Latin America and the Caribbean

Europe

Austria
0800 220325

Belgium (French)
0800 80 404

Belgium (Flemish)
0800 80 407

Bulgaria
00800 6002 7753

Croatia
0800 222 427

Cyprus
800 92433

Czech Republic
800 700527

Denmark
80249625

Estonia
8000 044333

Finland
0800 96372

France
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 35¹

Germany
0800 6645 451

Greece
021 0300 9960 (local)
00800 4414 5417

Hungary
06 80 983 435

Ireland
1800 804 062

Italy
800915904

Latvia
800 03251

Liechtenstein
0800 00 1853²

Lithuania
(8-800) 30772

Luxembourg
800 24550

Malta
800 62072³

Netherlands
0800 0201581

Norway
240 55133¹

Poland
00800 4411875²

Portugal
800207983

Romania
0800 400138

Russia
8 800 555 6734

Slovakia
0800 178661

Slovenia
0800 80321

Spain
900812703

Sweden
020 100 529

Switzerland (French)
0800 00 1853²

Switzerland (German)
0800 00 1853²

Turkey
02162821622
00800448829878¹
0216 282 1622 (local)

United Kingdom
0800 107 6285

Contact Mac Support Hacked Photos

Accessibility and assistive technology
0800 048 0754

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
3. Free phone technical support number is not accessible by mobile phone. Back
4. PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
   

Africa

Telephone numbers are subject to change.

1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back

Asia Pacific

Australia
(61) 1-300-321-456¹

Accessibility and assistive technology
(61) 1-300-365-083¹

Brunei
801-4384²

China mainland
400-666-8800¹

Accessibility and assistive technology
400-619-8141¹

Fiji
(61) 1-300-321-456³

Guam
1-800-865-0853

Hong Kong (Chinese)
(852) 2112-0099¹

Hong Kong (English)
(852) 2112-0099¹

India
000800 1009009¹⁴

Indonesia
0800-1-027753

Japan
Within Japan:
0120-27753-5
Outside Japan:
(81) 3-6365-4705¹

Macau
(853) 6262-1631¹

Malaysia
1-800 803 638

New Zealand
0800 1 27753

Pakistan
Dial 00800 01001 first,
then dial 800 361 0479

Papua New Guinea
(61) 1-300-321-456³

Philippines⁴
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)

Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-5171¹

South Korea
080 333 4000⁴

Taiwan
0800-095-988

Thailand
Within Thailand:
1800 019 900⁵

Tonga
(61) 1-300-321-456³

Vanuatu
(61) 1-300-321-456³

Vietnam
1800 1127

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Free phone technical support number is not accessible by mobile phone. Back
3. Customers calling will be charged at relevant IDD carrier IDD rate. Back
4. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
5. This phone number is only accessible from dialing within Thailand. Back

Middle East

Bahrain
80081552¹

Israel
1809344329¹
033762915²

Kuwait
22282292¹

dial 01 426 801 first,
then dial 8552789177²

Oman
80077471¹

Qatar
00800100356¹

800844 9724¹ (STC)
800850 0032¹ (Zain and Mobily)

United Arab Emirates
8000 444 0407¹

Telephone numbers are subject to change.

1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
2. Local and national telephone rates apply. Back

Signs your Apple ID has been compromised

Contact Mac Support Hacked Email

Your Apple ID might be compromised if you receive an account notification from Apple for a change you didn't make, or if you notice account details or changes you don’t recognize. For example:

• You receive an email or notification that your Apple ID was used to sign in to a device you don't recognize or did not sign in to recently (for example, 'Your Apple ID was used to sign in to iCloud on a Windows PC').
• You receive a confirmation email from Apple that your Apple ID password was changed or your account information was updated, but you don’t remember making any changes.
• Your device was locked or placed in Lost Mode by someone other than you.
• You see messages you didn't send, or items you didn’t delete.
• You see charges or notices for purchases that you didn't make. Learn what to do if you see an unfamiliar iTunes Store or App Store charge on your credit or debit card statement.
• Your password no longer works, or it might have been changed or locked.
• You don't recognize some or all of your account details.

If you received an email, text message, or phone call that you're not sure is valid or you think might be phishing, here are some tips to help determine its legitimacy.

Gain control of your Apple ID

If you think your Apple ID is compromised, use these steps to gain control of it and review your account information:

1. Sign in to your Apple ID account page. If you can't sign in or you receive a message that the account is locked when you try to sign in, try to reset or unlock your account.
2. Change your Apple ID password and choose a strong password.
3. Review all the personal and security information in your account. Update any information that isn't correct or that you don’t recognize, including:
   • Your name.
   • Your primary Apple ID email address.* If you need to change your email address, update the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
   • All alternate email addresses, rescue email addresses, and phone numbers.
   • The devices that are associated with your Apple ID, if you've already set up two-factor authentication.
   • Security questions and answers. If you think they might be easy to guess, you should change your security questions.
4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control the email addresses associated with the Apple ID, you should change the password for the email address or use a different email address.
5. Set up two-factor authentication for your Apple ID. This additional security feature is designed to prevent anyone from accessing your account, even if they know your password.

* In China mainland and India, you can use your phone number as your Apple ID.

If you completed the steps above and think your account might still be compromised, contact Apple Support.

Know which Apple ID is signed in to your device

If you're signed in on your device with an Apple ID that you don't recognize, use these steps to sign out, then back in with a different Apple ID. To make sure that you're signed in to Apple IDs that only you control or trust, you can check the following settings on each of your devices:

iPhone, iPad, or iPod touch:

• Settings > [your name]
• Settings > [your name] > iTunes & App Store
• Settings > Messages > Send & Receive
• Settings > FaceTime

Mac:

Contact Mac Support Hacked Phone

• System Preferences > Apple ID
• System Preferences > Internet Accounts
• Messages > Preferences > Accounts
• Facetime > Preferences > Settings
• Mail > Preferences > Accounts
• Calendar > Preferences > Accounts

You should also check iCloud for Windows, your AirPort Time Capsule or other AirPort Base Station, and your Apple TV (for iCloud Photos or Home Sharing).

Make sure your Apple ID is secure

Because you use your Apple ID for so many Apple products and services, you should make sure that your Apple ID is as secure as possible. You should be the only person who knows your password and can sign in with your Apple ID. If someone you don’t know or don’t trust can sign in with your Apple ID, your account is not secure.

Your Apple ID might not be secure for the following reasons:

Is My Mac Hacked

• Someone else created an Apple ID on your behalf, or you’re using an Apple ID that was already signed in when you received your device.
• You’re sharing an Apple ID with family or friends. Your Apple ID is your personal account. If you want to share purchases with a family member, use Family Sharing. With Family Sharing, you can share a calendar, photos, reminders, and more without sharing your Apple ID.
• You don’t recognize the Apple ID that is signed in on your device.
• You shared your password with someone else intentionally or unintentionally. For example, someone else selected your password for you, you told someone your password, or you entered your password on a phishing site.
• You don't have control of the email address or phone number associated with your Apple ID.
• Your password is weak or is compromised.
• You share your devices with someone else, your devices are not protected by a passcode, or your passcode is easy to guess.

Contact Mac Support Hacked Photos

If any of the above are true, you should reset your password as soon as possible and review your account information.